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Privacy

Privacy Policy

Last updated: October 2026

ESIM Prime Group LLC ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit esimprime.com and use our services on Viator, Expedia and GetYourGuide (together, the "Platforms"). If you do not agree with this Privacy Policy, please do not use the site or our services.

On this page
  1. 1Information we collect
  2. 2How we use your information
  3. 3How we share your information
  4. 4Data security
  5. 5Your rights
  6. 6Third-party websites
  7. 7Changes to this Privacy Policy
1

Information we collect

Personal data. We may collect personally identifiable information, such as your name, shipping address, email address and phone number, when you buy an eSIM or interact with our services.

Payment information. When you make a purchase, we collect payment information, such as your card number and billing address. It is processed by our third-party payment processors.

Usage data. We may collect information about how you interact with our website and Platforms, including the pages you visit, the time and date of your visit, the time spent on those pages and other diagnostic data.

2

How we use your information

  • To process and fulfill your orders.
  • To provide customer support and answer your questions.
  • To send you updates, promotions and marketing communications. You can opt out at any time.
  • To improve our website and services.
  • To monitor and analyze usage and trends to improve your experience.
3

How we share your information

  • With service providers: we may share your information with third-party vendors who perform services for us, such as payment processing, data analysis and email delivery.
  • For legal reasons: we may disclose your information if required by law or in response to valid requests by public authorities.
  • Business transfers: in the event of a merger, acquisition or sale of all or part of our assets, your information may be transferred as part of the transaction.
4

Data security

We use administrative, technical and physical security measures to protect your personal information. While we work hard to protect it, no security measure is completely secure, and we cannot guarantee the security of your data.

5

Your rights

Depending on where you live, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data.
  • The right to correct inaccurate or incomplete personal data.
  • The right to request the deletion of your personal data.
  • The right to restrict or object to the processing of your personal data.
  • The right to data portability.
6

Third-party websites

Our website and services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policy of any third-party site you visit.

7

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will let you know by updating the date at the top of this page. By continuing to use our website and services after such changes, you accept the updated Privacy Policy.

Questions?

If you have any questions about this Privacy Policy, contact us.

ESIM PRIME GROUP LLC, 1913 Radiance Way, Jeffersonville IN 47130, United States

admin@esimprime.com

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