Privacy Policy for ESIM Prime Group LLC

ESIM Prime Group LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.esimprime.com and our services provided on Viator, Expedia, and GetYourGuide (collectively, "Platforms"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Data We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number, when you purchase an eSIM or interact with our services.

Payment Information When you make a purchase, we collect payment information, such as your credit card number and billing address, which is processed by our third-party payment processors.

Usage Data We may collect information about your interaction with our website and Platforms, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To send you updates, promotions, and marketing communications (you can opt out at any time).
  • To improve our website and services.
  • To monitor and analyze usage and trends to improve your experience.

3. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, data analysis, and email delivery.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no security measures are completely secure, and we cannot guarantee the security of your data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data.
  • The right to rectify any inaccurate or incomplete personal data.
  • The right to request the deletion of your personal data.
  • The right to restrict or object to the processing of your personal data.
  • The right to data portability.

6. Third-Party Websites

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. Please review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this page. Your continued use of our website and services after such changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ESIM Prime Group LLC