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Legal

Terms and Conditions

Last updated: October 2026

Welcome to eSIM Prime. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

On this page
  1. 1Acceptance of terms
  2. 2Changes to these terms
  3. 3Our services
  4. 4Your responsibilities
  5. 5Payments and refunds
  6. 6Privacy
  7. 7Intellectual property
  8. 8Limitation of liability
  9. 9Indemnification
  10. 10Governing law
1

Acceptance of terms

By accessing and using the eSIM Prime website (esimprime.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to them, please do not use our website or services.

2

Changes to these terms

eSIM Prime may modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page. By continuing to use the website and services, you accept the updated terms.

3

Our services

eSIM Prime provides electronic SIM (eSIM) services that let you connect to mobile networks without a physical SIM card. Our services are subject to availability and to these Terms and Conditions.

4

Your responsibilities

  • You must be at least 18 years old to use our services.
  • You agree to provide accurate and complete information when you register and use our services.
  • You are responsible for keeping your account information confidential and for all activity under your account.
  • You agree not to use our services for any unlawful or prohibited activity.
5

Payments and refunds

  • All payments for eSIM services are processed securely through our payment gateway.
  • Prices for our services may change without notice.
  • Refunds are provided at the discretion of eSIM Prime and are subject to our Refund Policy.
6

Privacy

Your use of our website and services is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

7

Intellectual property

All content on the eSIM Prime website, including text, graphics, logos and images, is the property of eSIM Prime or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute or create derivative works from any content without our express written permission.

8

Limitation of liability

eSIM Prime is not liable for any direct, indirect, incidental, consequential or punitive damages arising from your use of, or inability to access, our services. This includes, but is not limited to, damages for loss of profits, data or other intangible losses.

9

Indemnification

You agree to indemnify and hold harmless eSIM Prime, its affiliates, and their respective officers, directors, employees and agents from any claims, liabilities, damages, losses or expenses, including legal fees, arising out of or in any way connected with your use of our services.

10

Governing law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any dispute arising from these terms or your use of our services is subject to the exclusive jurisdiction of the courts of the United States.

Questions?

If you have any questions about these Terms and Conditions, contact us.

ESIM PRIME GROUP LLC, 1913 Radiance Way, Jeffersonville IN 47130, United States

help@esimprime.com

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