eSIM Cannot Be Added – This Code is No Longer Valid (Fix Guide)
Are you trying to activate your eSIM and seeing the error message:
“This code is no longer valid”?
Don’t worry — this is a common issue, and the solution is simple. In this quick guide, we’ll explain why this happens, how to fix it, and how to avoid this problem in the future — especially if you’re using eSIM from eSIM Prime.
❗ What Does “This Code is No Longer Valid” Mean?
When activating an eSIM, you receive a QR code from your provider (like eSIM Prime). This code contains your eSIM profile and allows your phone to connect to a mobile network.
This error usually appears when:
-
The code was already used once
-
You deleted the eSIM from your phone and tried to scan the same QR again
-
Your device tried to import the eSIM profile but failed
-
The activation time expired (some eSIMs have a validity window)
🛠️ How to Fix the Problem
If you see “This code is no longer valid”, try the following steps:
✅ 1. Contact Your eSIM Provider
If you bought your eSIM from eSIM Prime, simply email us at info@esimprime.com — we’ll send you a fresh QR code within minutes.
📌 Note: Most QR codes can be used only once. Once deleted, they cannot be re-scanned.
✅ 2. Check for System Updates
Make sure your device is running the latest iOS or Android version. eSIM activation may fail on outdated software.
✅ 3. Restart Your Device
Sometimes a quick restart can fix system issues and allow eSIM setup to work again.
💡 How to Avoid This Issue in the Future
-
Never delete your eSIM unless absolutely necessary
-
If you're changing phones, request a new QR code instead of reusing the old one
-
Screenshot or save your QR email safely, but remember: it’s one-time use only
📲 Using eSIM Prime? We're Here to Help
At eSIM Prime, we offer:
✅ 24/7 email support
✅ Quick re-activation assistance
✅ Clear guides with every order
✅ Reliable data plans in 100+ countries
🧠 Final Tip
If your eSIM QR code is invalid, don’t panic — this doesn’t mean it’s lost forever. Just contact support and get it re-issued. Most providers (like eSIM Prime) will replace it for free.